Hestla FAQs
Hestla is a platform to connect consumers to beauty professionals for all their self care needs!
We are as anxious as you are, believe us! Currently we are in 11 cities and we would love to come to a city near you. You can help by spreading the word, we need at least 1500 stylists and 6000 consumers to open in our next city. Email “Open City” with your city name to info@hestla.com. The more buzz we can create the easier and quicker we can get into other areas!
You matter to us! All our beauty professionals will have to undergo background and business licensing checks. Please let your Hestla Beauty Professional if you’d prefer for them to wear a mask and or gloves in the chat before they arrive. Verify your Hestla Beauty Professional: Ask to see their “Pro Card” you will be able to match their name, picture, Hestla ID# and active business license number. We advise everyone using the Hestla app to please refrain from using our services if you are sick! It’s safer if you stay home, we promise no one will see those bushy eyebrows from there!
HESTLA Beauty Professionals
Hey! We are excited for your interest in becoming a Hestla Pro. You must be an active licensed professional in the Beauty Industry. If so, download our Hestla Pro app (turn into link) to begin the process in becoming a Hestla Pro!
A Hestla Beauty Professional is anyone who works in the beauty industry that is ready to provide quality beauty/wellness services at someone’s home, Salon, Spa or any other requested destination.
Hestla wants you to achieve all your business goals. When you partner with Hestla, you will reach brand new customers Instantly! It’s time to maximize your business.
- Access to new clients ready to become your repeat customers
- Additional revenue for your current business
- Increased awareness for your business in your local area
- Access to hassle-free technology and marketing tools to grow your online business.
Ready to get started with Hestla? Sign up here!(link to Hestla Pro app)
In order to be a Hestla Beauty Professional, you must be a current licensed professional in the beauty/wellness industry. You must be able to provide proof of occupational license and pass a background check. You will submit these at the time you create your account to our third party.
Nope, that’s the beauty of our app!
It is recommended that all Hestla Beauty Professionals carry their own business insurance.
Hestla Beauty Professionals will need to use the Hestla Pro app to receive orders.
Yes, it’s your business! If you cannot provide the services requested you can simply decline the order.
Absolutely, you can change your business profile whenever you want!
Hestla Participating Salons/ Spas
When an independently owned Beauty Salon, barber shop or brick and mortar business in the beauty industry wants to partner with Hestla. In doing so they will have the opportunity to have access to a greater clientele instantly. Hestla Pro is a self-service tool for businesses in the beauty industry. When a business in the beauty industry becomes a Hestla Participating Salon, they will be able to: • Go active on map • Manage the requests • Update their beauty service menu • Upload logos and photos • Review order history
If you are a brick and mortar business in the beauty industry simply download the Hestla Pro app (turn into a link) to get started. We can’t wait to partner with you!
Nope, that’s the beauty of our app!
After you sign up with Hestla Pro there will be a 3 day period where Hestla Participating Salons will have to wait for their background/ License check to be cleared by our third party. In the meantime feel free to play with your new Hestla Account, making it perfect and ready for it’s debut! Once clear, your account will be ready for you to show active on the map for many to see. You’ll be able to choose if you’d like clients to come to you or if you’d like to be a pro at their door!
Hestla wants you to achieve all your business goals. When you partner with Hestla, your Hestla Participating Salon will reach brand new customers Instantly! It’s time to put your business on the map like never before. With a Hestla partnership, you’ll get: Access to new clients ready to become your repeat customers Additional revenue for your current business Increased awareness for your business in your local area Access to hassle-free technology and marketing tools to grow your online business. Ready to get started with Hestla? Sign up here!(Link to Hestla Pro App)
Hestla Participating Salons will need to use the Hestla Pro app to receive orders.
Yes, it’s your business! If you can not provide the services requested you can simply decline the order.
Absolutely, you can change your business profile whenever you want!
Email Info@hestla.com for any questions you may have.
We apologize for any inconvenience. Please send an email to info@hestla.com with your order details and will look into this for you.
Technical Issues
Go onto the Apple or Android store.
Try to close the app and re open. Try to uninstall the app and reinstall Please send email to info@ hestla.com for technical help.
PAYMENT
Hestla handles the transactions. Customers can save their billing information in our app – so it’s easier for them to order from you again and again. We send you the order total, minus our percentage, via your preferred form of payment. You will never pay us anything for any reason; we will always be paying you.
Since Hestla receives funds from customers and transmits these funds to Hestla Beauty Professionals and Hestla Participating Salons, the IRS considers Hestla a Third Party Settlement Organization (TPSO). As stated by the IRS, “Every PSE or other party which submits instructions to transfer funds to the account of a participating merchant, in settlement of reportable payment transactions, must file an information return (Form 1099-K) with respect to each participating payee for that calendar year.
Still Have Questions?
Email us at: info@hestla.com